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Notice – Unusual processing times

Multi-unit building charging station rebate - We currently receive a high volume of rebate applications and our processing times are longer than normal, from 12 to 16 weeks.

Since November 1, 2020, the Roulez vert government program is administered by the ministère de l'Énergie et des Ressources naturelles. The normative framework for the program approved by the board of directors of Transition énergétique Québec remains in effect.

Have you consulted our Frequently asked questions? You might find the answer you're looking for.

Applicants and dealers

Call center: 1 866 266-0008
Monday- Friday: 8:00 a.m. to 8:00 p.m.

Mailing address

Roulez vert program
CP 27506 BP Pont-Viau
Laval (Québec)
H7G 2V0

Vehicle manufacturers

Phone: 1 866 266-0008

Mailing address

Véhicules électriques
Ministère de l’Énergie et des Ressources naturelles
1300, rue du Blizzard, bureau 200
Québec (Québec)
G2K 0G9

You can also send us your questions and comments using the form below.

How to file a complaint

A complaint is the verbal or written comment of a citizen who feels he or she has been harmed or has suffered a loss or disadvantage following an event, situation, action or omission in connection to the products or services of our organization.

If you find yourself in such a situation, contact us at the Complaint Management Office .