Procedure to follow

Notice - Temporary modification to the procedure

As of September 29, 2021, it is no longer possible to apply for preapproval (Step 2 of the procedure) for your project. We no longer send notices of eligibility for projects.

If you have any questions about the program’s eligibility requirements, please contact our customer service.

Note: Preapproval applications submitted prior to October 4, 2021, will be processed, and a notice of eligibility will be sent.

A single application may be filed for the acquisition and installation of one or more charging stations.

For more information on the procedure, consult the Detailed Applicant's Guide PDF (French version only).


Step 1 – Plan to acquire and install a charging station

If you intend to install one or more charging stations in the parking area(s) of a multi-unit residential building, you must first obtain a cost estimate of the work, supported by quotes from the various suppliers involved.

Step 2 – Apply for preapproval

This step has been temporarily removed from the procedure.

It is strongly recommended that you file a preapproval application to ensure that your project complies with the program criteria. Please fill in the form:

If the charging station(s) have already been installed, do not apply for preapproval. Go directly to Step 5 – File a rebate application.

Step 3: Notice of eligibility

This step has been temporarily removed from the procedure.

Following the analysis of the preapproval application, the program administrator (MERN) will send, within 15 working days, a written notice of eligibility of the project and the work required to execute it.

The program administrator may request additional information.

Step 4 – Execute the project

Proceed with the acquisition and installation of all the charging stations approved in the notice of eligibility.

Step 5 – File a rebate application

Once the work is completed, you must file your rebate application with the program.

Complete the form by checking the “Rebate application” box.

Step 6 – Application processing and payment of the financial assistance

We will only process rebate applications once the “Rebate application” form is duly completed, signed and accompanied by all the required documents.

We will assess the eligibility of the work and expenses claimed, determine the amount of the rebate based on the various criteria set out in the normative framework. Your cheque will then be mailed to you within 12 to 16 weeks of receiving your application.

Notice – Unusual processing times

We are currently receiving a large number of requests, so our wait times are abnormally long. We are now processing applications submitted in March 2021. We apologize for any inconvenience this may cause.

To find out more about the program terms and conditions, consult: